Privacy Policy 

Who We Are

Our website address is: https://www.virtuosastore.it.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookie

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Data collection and storage

During the registration process on our site, we collect information such as name, email address, account preferences, purchase information, and technical data like IP address and browser type. We use this data to:

• Send account and order-related information
• Respond to inquiries, including complaints and transaction details
• Process payments and prevent fraud
• Configure your account
• Comply with legal obligations, such as tax calculations
• Improve our offerings
• Send marketing messages, if opted in

We retain collected information for as long as necessary to provide requested services and to comply with legal obligations.

Data access

Only authorized team members, such as administrators and editors, have access to the personal information provided. These team members use the information to manage the site and provide user support.

Sharing with third parties

We share data with third parties who assist in providing services, such as payment processors (e.g., PayPal), marketing services (e.g., MailChimp), and hosting providers. These third-party providers process data according to their respective privacy policies.

Payments

We accept payments through PayPal. When processing payments, some of your data will be transmitted to PayPal, including information necessary to process or support the payment, such as the total purchase amount and billing information. Refer to PayPal’s Privacy Policy for more details.

Contact forms

When you fill out a contact form, we collect the provided data such as name, email address, and message content. This data is retained for a certain period for customer service purposes but is not used for marketing purposes without your consent.

Data protection

We implement technical and organizational measures to protect users’ personal data, including encryption, two-factor authentication, and staff training on data protection.

Data breach procedures

In case of a data breach, we have procedures in place to identify, contain, and resolve the issue, as well as promptly notify users and relevant authorities if necessary.

Third-party data

If we receive data about you from third parties, such as advertisers, we include this information in our privacy policy and ensure such data is processed in accordance with applicable data protection laws.

Automated decision-making and profiling

If we use automated decision-making processes or profiling, we describe these processes in our privacy policy and inform users about their rights regarding such processes.

Regulatory requirements

If subject to specific industry regulations or additional privacy laws, we include such information in our privacy policy to ensure compliance.

Contact information

For any privacy-related questions or issues, you can Contact us. If necessary, our Data Protection Officer (DPO) will be available to provide further information and assistance.

Updates

Our privacy policy may be periodically updated to reflect changes in regulations or our services. Users will be informed of any significant changes.